Jump to content

Recommended Posts

"I think I posted this before, the plan is to have a gate line very similar to Waterloo, ie one straight run of gates and there will be additional gates to accomodate the increase in passenger numbers"


Thats great Barry - but what about Krispy Kreme Donut question?

Hi Barry


On Monday, I got to Peckham Rye station in the evening (about 6:30pm I should think) along with a large rush-hour crowd.


The barriers, of which there are four inc the gate, were 3-1 against the flow of traffic. So there was only the gate allowing people to exit the station. This caused a large back-log of people up the stairs. Aside from the inconvenience I would imagine there are some serious safety implications too.


I questioned a member of staff in the ticket office (since there was no one manning the gates) and was told they did not control which gates were operating in which direction. Is this true? If so I find it unbelievable that staff at a station have no control over their own station facilities. I was also told that there was no-one in the "control room" (presumably where the gates are controlled from?) to alter the flow. Again I find this unbelievable.


It would be a good idea in the mornings to have 3 of the 4 gates allowing in-bound access to the station and the ratio reversed in the afternoons for rush-hour traffic. Is this possible?


Thanks


David.

Hiya

I see someone posted already about trains leaving early but I can't remember if it was a separate thread or under this one, but it is still happening - yesterday the 7.46 from ED left at 7.45 (I was watching the clock as I noticed it arrived at 7.44!) normally I get to the station on time but sometimes I have to run for the train as it is a bit mean if the train leaves even a minute early!! Can't they just wait at the stop till the designated time like busses do?

Plus second the motion for the clock on platform 1 - i can't tell if the LEDs have stopped working or if they're just a bit dim but you can't see the time when you go up the hill (the clock is working on the other side though)

Thanks

Barry,


Can I have a whinge about the sometimes over-enthusiastic guards at Peckham Rye when you're getting on the train in the morning. I know you want the trains to leave on time and it's annoying when people rush on at the last minute holding up the doors but quite often (and in particular yesterday morning on the 0748 to London Bridge) they start blowing their whistle and bellowing at passengers when we're still queueing in an orderly fashion to get on the train.


I don't know if I'm supposed to start barging past anybody in front of me to get on the train before the doors close but maybe it would be better if the guards were a bit more patient when the only reason we haven't got on the train as quickly as they'd like us to is that we're being patient and courteous. It really doesn't improve your state of mind in the morning to have people shouting and blowing their whistles at you like you're a convict that has to get back in his cell.

expat - bit confused with your statement - why would getting there few minutes earlier have any bearing on the situation Timster describes??


It seems that the issue is length of time the exchange of passengers getting off/passengers getting on takes and the guards recognising that, not with people running in at the last moment. It's all well and good blowing their whistles and bellowing, but there's a limit how quickly you can board when there are passengers needing to get off first - or are you suggesting those boarding should just barge on and s*d anyone trying to get off?

I've heard guards blowing their whistles even before people have started to get off the train, never mind on. I guess I can rationalise it that they're trying to encourage people to be quick but like Timster says it just stresses people out, and I'd question what difference it makes.


At Forest Hill we now have people shouting through megaphones to keep behind the yellow line - I wasn't aware of a big problem there of people falling under incoming trains but it's worth paying two salaries to warn us all.. (Not your station Barry, I know!)

expat Wrote:

-------------------------------------------------------

> or people could get to the train with a few

> minutes to spare....



thanks, I'd never thought of that!


seriously, the point was that you get bellowed at and they start closing the doors when people who've been waiting patiently on the platform for the train are still queuing to get on. it's nothing to do with getting there on time.

ruffers Wrote:

-------------------------------------------------------

> I've heard guards blowing their whistles even before people have started to get off the train,

> never mind on. I guess I can rationalise it that they're trying to encourage people to be quick but

> like Timster says it just stresses people out, and I'd question what difference it makes.


That reminds me of Wimbledon station about three years ago, when I was getting out of the rear coach of the 14:08 Waterloo train that had stopped less than ten seconds previously. My foot was landing on the platform when I had a marked startle reaction, including hands to ears, to a sudden, painfully loud, burst of a whistle from the train dispatcher, about ten feet away from me to my left. I also noticed an instant partial hearing loss in my left ear. I went back to speak to him a few minutes later, even made a note of his name, but never got round to complaining further. I really should have done, if only to make it less likely to happen to others.


It took several hours for the threshold shift to mainly recover. I have anyway a slight higher frequency hearing loss in that ear, and an intermittent faint tinnitus, usually mostly unnoticed. But for probably at least a year afterward the tinnitus was very markedly louder. Possibly there was a slight drop in acuity over that period as well.


That was SW Trains' area, so not Barry's manor. But I guess the whistles might be the same. I was even thinking of putting in a FoI request to ask for their technical specification and for any instructions given to SW Trains employees about their use. Anyway, I pass this on now for the benefit of all. I may as well copy the URL to SW Trains. I remember believing at the time that the station management (with presumably its own responsibility for passenger safety) was the responsibility of a national body other than a TOC, but I've no idea now.


When getting off trains at Wimbledon now, btw, I still have my hands ready to block my ears.

Good morning, very busy week hence no replies on forum.... This is my last task of the day as been beavering away all morning in my office and then I am off to enjoy some sunshine!


Moos


I have been assured that the clock is in full working order, I spoke with staff member personally. Let me know if this is still a problem


Jeremy


I am looking into the short formations, can only apologise,


Jeremy/Skidmarks


Please be assured that announcements were being made (frequency I don?t know), the difficulty we have is that I have no control over the team in the "Control Point" that facilitate the announcements and program the boards. In saying that I will speak with Network Rail and ask for a meeting to discuss the issues faced by Southern Passengers. I had my Station Manager and Duty Manager on duty plus all station staff was on duty and did as much as they could under the very trying day with the disruption. One of our main issues was that drivers were stuck on trains and could not get into London Bridge causing more delays.


We are also about to embark on a new project at Southern "Passenger Information During Disruption" I had a meeting yesterday with the project manager and all staff are about to be briefed. This will ensure that you the passenger are fully updated on severe disruption more effectively (come at the right time by the sound of it)


BlooNoo


Trains can close doors up to 30 seconds prior to departure time, however one minute is unacceptable and I have forwarded your comments to the relevant manager


Timster (I will answer your point, although others have commented)


Blowing whistles..... I will instruct staff to step away from crowded areas as to ensure eardrums are not being damaged. However... if the staff did not do this then this would cause delays to trains, I don?t want to get into a debate on this although my comments will surely create one. I am caught between the devil and the deep blue sea on this! We as a company have performance targets to meet, passengers want trains to be on time and get to there destinations on time, blowing of whistles certainly helps with the dispatch procedure and hurries passengers along, I appreciate that this can cause some upset. Please be assured the staff are very well trained to ensure a safe dispatch of all services, as I have previously stated "Safety" is paramount on the railway and in all honesty I am accountable for your safety at stations, I do not want people falling over or getting stuck in train doors for example. Lastly, if for example a train leaves late at Peckham (Z), it may result in that service being held whilst another train passes at its correct time which it has the right to do... In doing so this creates further delays to that service (Z), it maybe held at a signal whilst two or three other trains that are running to time to pass. Not sure if this making sense.... The more trains that are dispatched at the correct time the paths will be clear for services to arrive at their destinations on time.


Michael


Krispy Creme is now down in the vaults near underground


David C


Gates Peckham...2 Points here... Gate Staff called in sick, this left the gates open for that shift. Normarily the peaks dictate how many are directed for flows. 3 Gates in operation into station in the morning and one to exit. This is definitely an oversight which I will rectify for Monday morning. Apologies for inconvenience



I think thats it for me, its a beutiful day and hope your all having a nice weekend. As you you know I do this in my own time and is not part of my remit for Southern so can finish this posting with


COME ON ENGLAND!!!!!


Barry

I have just discovered that if you travel in zone 1 and zone 2 - but the default journey at oyster is zone 3 then you will have a charge added to your card - I have reported this to oystercard and look forward to the computer being amended asap - but when I gave the information was told that it's in the information that oyster can charge like this, and was given a list of unsuitable and impractical stations to travel via....


The problem for us is with the new east london line - first we were advised to let the computer know by validating the ticket at canada water - the next time it happened even though the journey had been validated at the beginning middle and end both ways an extra charge was added due to the computer 'default'


Think oyster ticket users should check carefully - I think you can request a summary

hi barry


are you away? good holiday? if you are sorry to message whilst you're off but...


back to the horrendous screeching trains. could you find out what is happening with regards these, is it a pipe dream to think that they could be made quieter? i never would have got my hopes up if it hadn't been mentioned on the forum...


the work that started at 3 am this weekend to change track has not made any difference (by estate/ivanhoe road) and the previous post that confirmed that oil gauge or the like that is meant to stop or help wheels from screaming cannot be full/working as the trains are worse than ever.


again, i only got my hopes up due to what i have read here. i'd just like to know if it's a pipe dream! thanks.

hi barry,



It's really good to have you here.

I can see that there are really lots of questions that has been answered by you.

And that's so very great!

For now I'm still thinking on what to ask 'coz all the questions I was thinking while reading your post has been already questioned and has been answered by you.

Hi


I am onto this now with Network Rail, however I am sure they only did a short term fix and the main works are due to be carried out this month. I will get some clarification.


As for holidays, I finish this Friday and wont be back until Monday 19th July, please note no postings will be answered during that week


Barry



plimsoul Wrote:

-------------------------------------------------------

> hi barry

>

> are you away? good holiday? if you are sorry to

> message whilst you're off but...

>

> back to the horrendous screeching trains. could

> you find out what is happening with regards these,

> is it a pipe dream to think that they could be

> made quieter? i never would have got my hopes up

> if it hadn't been mentioned on the forum...

>

> the work that started at 3 am this weekend to

> change track has not made any difference (by

> estate/ivanhoe road) and the previous post that

> confirmed that oil gauge or the like that is meant

> to stop or help wheels from screaming cannot be

> full/working as the trains are worse than ever.

>

> again, i only got my hopes up due to what i have

> read here. i'd just like to know if it's a pipe

> dream! thanks.

Job Done!


Barry



matsuken Wrote:

-------------------------------------------------------

> hi barry,

>

>

> It's really good to have you here.

> I can see that there are really lots of questions

> that has been answered by you.

> And that's so very great!

> For now I'm still thinking on what to ask 'coz all

> the questions I was thinking while reading your

> post has been already questioned and has been

> answered by you.

Hi


Any reader on the station will be suffice


Barry



sophiesofa Wrote:

-------------------------------------------------------

> I have a question about the oyster readers. If in

> the unlikely event that both readers on a platform

> are out of order can we touch in or out using the

> readers at the entrance to the other platform, or

> will that not work? Thank you

hi barry, many thanks for looking into this.


a request which i appreciate is very particular and that no one is directly responsible for but here goes...


next time work that will involve a huge amount of noise (like this weekend at 3 am) could someone post on here just to warn us. i would really appreciate it as i have 2 children and it's quite something to be woken up when metal track is being cut and cranes are hefting up and down tracks when all windows are wide open.


as i said above i totally appreciate if this cannot be done but any warning is much appreciated, thanks.

Completely agree with the above post, the sound of an angle grinder, cutting through track outside your bedroom window at 3am is not a pleasent way to be woken up. Some sort of warning that works will be carried out overnight would be nice, just so we can make sure the bedroom windows are closed would be very much appreciated.


Thank you!

Vick/Plimsoul


I have arranged a meeting with Network Rail to discuss this. However this can not take place until after my annual leave, I will be returning Monday 19th July and will update that week


I will not be posting now until my return


Regards


Barry




Vik Wrote:

-------------------------------------------------------

> Completely agree with the above post, the sound

> of an angle grinder, cutting through track outside

> your bedroom window at 3am is not a pleasent way

> to be woken up. Some sort of warning that works

> will be carried out overnight would be nice, just

> so we can make sure the bedroom windows are closed

> would be very much appreciated.

>

> Thank you!

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Hi all, Im a Southwark council leaseholder and live downstairs in a ground floor flat, there is one flat above me, it's a house with individual front doors leading from the street into the shared pathway. My neighbour told me he has had a ring doorbell installed, no discussion as to how I would feel being on camera everytime I go in and out or in my front garden. I was told it's only for deliveries and doesn't record and only activates when pressed, however I don't know this and I feel really uncomfortable everytime I'm out in garden or on doorstep talking to people. Everytime I walk in/out, it lights up and in the eve it has a  infra red  light. Now I've read up that as he said its only for deliveries, he could set it so it only activates when pressed, however it activates with its motion sensor. Had he said to me about getting it installed, I could have had the opportunity to ask about it recording etc but nothing except it's being installed and when I arrived home it was there. I don't like being horrible to people however I feel I have not been considered in his decision and I feel very uncomfortable as, some times I have to stand on doorstep to get signal for my mobile and I really don't like the idea of being watched and listened to. Has anyone got any advice as I'm beginning to get angry as I've asked about it once and was told it only activates when pressed. I believe this is not true. I know southwark council say you need to ask permission to make sure the neighbours are OK with it, I don't really want to go down that road but I don't know how to approach the subject again. They also put a shed approx 3 foot from my back room window, these places are built so my window faces their rear garden and there upstairs window  faces mine. They said it's there temporarily, that was over a year ago and it does affect the light, plus I'm hoping to sell up soon and the view from window is mainly a dark brown shed. When I've mentioned this, I was told they have no where else to put it, whereas originally they said its only temporary, Also the floorboards above are bare and I get woke early morning and at night, the thudding is so bad my light shakes and window rattles, so I mentioned this and asked if they have rugs, I was told when they get the boards re sanded they will get rugs, I should have asked if they could get rugs and just take them up when boards being done, which I would have done had it been me living above someone, their attitude was I can just put up with it until they are ready. so they had the floor boards done, and the workmen was hammering screws, yes screws, in the floorboards, I spoke to workmen to ask how much longer and they said yes, are using screws to make less noise! I could hear the cordless screwdriver, not an issue but for every screw there were at least 8 whacks, the owners had gone out to avoid the noise  so I  spoke to workmen as the noise was unbearable, the sanding, not an issue at all, people need to get things done to their home and I'm fine that on occasions there will be temporary noise. now I have a nice crack on my bedroom ceiling, I mentioned this to owner but no response, he said there were alot of loose floorboards and it will be much better now, not so noisy, as though I don't know the difference between squeaking floor boards and thudding, and nothing was mentioned re the crack or that they now have rugs, which if it were me, I'd be trying to resolve the issue so we can get on with feeling happy in our homes. so I'm feeling it's a total lack of consideration. these places are old and Edwardian and I've lived here over 40 years, had 4 different neighbours and it's only now the noise of thudding is really bad and the people before had floorboards but nothing like this. As you can probably tell I'm really wound up and I don't want to end up exploding at them, I've always got on with neighbours and always said if there's a problem with my dog, pls let me know, always tell me, however I feel it's got to the point where I say something and I'm fobbed off. I know I should tell them but I'm angry, perhaps I should write them a letter. Any suggestions greatly appreciated and thank you for reading my rant. 
    • Sadly, the price we now all pay for becoming a soft apologetic society.
    • Exactly the same thing happened to me a few years back; they were after my Brompton. Luckily there were only 3 of them so I managed to get away and got a woman to call the police, then they backed off, but not after having hit me in the back of the head first. Police said next time just give them what they want, but I sure as hell wasn't just going to hand over my bike to them!
    • In case anyone is renovating or stripping out an old kitchen, I am looking for a base kitchen unit or carcass to house an oven for a temporary set up kitchen.   Also looking for a run of worktop at least 180 cm long if anyone is disposing of something like this, I would be happy to collect.   thanks   Mila
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...