Station Manager Corner

[SMBJones]

Hi

We are now running a half hourly service between London Bridge and East Croydon, departing at XX15 and XX45 and returning at XX20 and XX50. This service will stop at all stations.

We are currently clearing the route between London Victoria and East Croydon, and hope to introduce a half hourly shuttle service between these stations from 1000hrs. This will be a limited service with limited capacity.

The Brighton Mainline remains suspended, however we are working to clear this route to enable a service to run later today.

Barry

[richfish]

Thanks for the update. What are the actual departure times from ED to London Bridge then please?

[SMBJones]

Sorry, nothing for ED at the moment, London Bridge via Forest Hill to East Croydon, as soon as we have services from Peckham, Dulwiches etc, I will update

Barry

[SMBJones]

Good evening, I am afraid the update is more or less the same as earlier. There will be shuttle services tomorrow but not between Tulse Hill and South Bermondsey, this includes Peckham, North and East Dulwich, etc

I know this is not good news however we are doing everything possible to recover our services, track access etc

If anything changes I will update as soon as I have the information, please refer to our website for further updates

That's me done for the day!

Barry

[goldilocks]

Hi Barry,

Do you know if local busses / tubes are accepting rail season tickets whilst services are suspended / disrupted please ( I couldn't see anything on the Southern webpage about this)?

Thanks

[bloonoo]

Hi Goldilocks,

I have been flashing my season ticket to bus drivers all week and no one has said anything so I would say yes, if you have the annual ticket then your ticket covers route changes and disruptions anyway I think. Don't know about tubes though as you have to put it through the machine to get through the barrier...

[the-e-dealer]

I know its not Barrys Fault. But this is the second time this year we have been left with no trains. Will it be like last time when South Eastern Said "There were trains at Herne Hill so we wont give you any compensation " Only I think this time I will go to the regulator.

[James Barber]

I think the buses and bus drivers have generally been brilliant.

amazing to think 8 tonne buses are out and about on icey roads but trains would appear more sensitive.

[Jeremy]

I can understand the disruption... but it's extremely frustrating when we have absolutely no idea when the service will be available again.

[the-e-dealer]

Nationl Rail site just showed delays when LBC had been told no trains into London from Sevenoaks or Dartform. Which decoded means no trains from Nunhead AT ALL.

The TFL Site wouldnt show bus details - I suspect it was underpowered. Clearly we are going to get more snow and the infrastucture needs to be improved to deal with it.

[SMBJones]

Sorry for delay responding

A couple of points

Buses/Tubes accepting Southern/Southeastern Tickets

The point regarding no trains East Dulwich, Peckham etc, I will deal with this after the weekend, sorry but can only deal with what we have out there. There will be meetings with department heads to discuss this week and the severe disrupton and will be addressing this issue

Lastly, we are planning to shut down the route from 1930hrs tonight, it has been a very difficult day to say the least. No service from London Bridge and Victoria after then.

Not a good week to say the least, I can only apologise for the inconvenience to your travel this week or lack of it should I say. I know there are numerous reports in the media, however you know I have always been open and honest with you. When I say that staff at Southern have worked non stop this week to get something running has been amazing. Staff have been very dedicated this week on the frontline getting in, walking miles, clearing snow. I also want to mention that staff behind the scenes at HQ/Control Centre have not stopped, trust me when I say it is not an easy task coordinating sever disruption of this magnitude. Lots of lessons to learn for sure, and we do have to rely on Network Rail to keep the routes open

I will do what I can to update for the remainder of the day

Regards

Barry

[Ladygooner]

Thanks for the update Barry - I am sure you have had better weeks! Can we assume that there will be no trains from ED at the weekend too?

[SMBJones]

Hi

Unfortunately I can not confirm that at this stage, however based on today and what will happen tonight I dont think there will be any services tomorrow for East Dulwich, Peckham, North Dulwich etc

Really sorry...... Can I suggest looking at the Southern website tomorrow morning for the updates

www.southernrailway.com

Barry

[Ladygooner]

Thanks Barry - will text Arsene to delay kick off til I arrive by bus tomorrow afternoon!>:D

[SMBJones]

Hi, my last posting for weekend, pleased to say there will be services tomorrow at East Dulwich, Peckham Rye etc, I would advise checking website before travelling for train times.

Happy Xmas shopping!

Barry

[Ladymuck]

Sorry, but I don't wish to go back dozens of pages, but I thought you had left us Mr. SMBJones. I am SO pleased to see that you are back. Is your return for good? If so: welcome back Mr. SMBJones. xxx

[bloonoo]

Hi everyone

Does anyone know how much an annual season ticket from January will be from ED to LB? Trying to work out if it is worth buying it in December before the proposed price rises or not...

Checked the southern site but you can't see prices for Jan.

Thanks

[SMBJones]

Good morning

It would be raised from ?576.00 per year to ?620

Regards

Barry

bloonoo Wrote:

-------------------------------------------------------

> Hi everyone

>

> Does anyone know how much an annual season ticket

> from January will be from ED to LB? Trying to work

> out if it is worth buying it in December before

> the proposed price rises or not...

> Checked the southern site but you can't see prices

> for Jan.

> Thanks

[bloonoo]

Thanks, and how much is a Zones 1-2 going to cost?

[SMBJones]

Hi

Zones 1 and 2 equates to ?1,104.00

Regards

Barry

bloonoo Wrote:

-------------------------------------------------------

> Thanks, and how much is a Zones 1-2 going to cost?

[lofty23]

Can someone please tell me how I can get a refund for last week's disruption? Can I get it from the station?

[boswell]

Hi,

On Saturday trains were running during the day from LB to ED, but when I got to London Bridge at 11pm they weren't running anymore. I was just wondering if that's likely to be the case again today, and if so if anyone knows what time the last train will be?

Thanks very much.

[SMBJones]

lofty23 Wrote:

-------------------------------------------------------

> Can someone please tell me how I can get a refund

> for last week's disruption? Can I get it from the

> station?

Hi, go to Southerns website, go to section titled "Delay Repay" follow instructions for compensation

Barry

[SMBJones]

Hi, up until this Saturday 11th December last train 2348, from Sunday 12th December we are introducing a new timetable so! The following Saturday your last train will be 0033 from London Bridge to East Dulwich

Barry

Wrote:

-------------------------------------------------------

> Hi,

>

> On Saturday trains were running during the day

> from LB to ED, but when I got to London Bridge at

> 11pm they weren't running anymore. I was just

> wondering if that's likely to be the case again

> today, and if so if anyone knows what time the

> last train will be?

>

> Thanks very much.

[SMBJones]

Hi, just to inform you that I am taking some leave and will be back next Monday,I will respond to postings then

Many thanks

Barry

Ps lady muck..... It's great to be back!