Well, how long have the Tories been in power? Cutting funds to the NHS plus the loss of staff due to Brexit has led to this (Covid not so much, I suspect). Future tax cuts will make the situation worse, with even less funding, and then even more NHS staff will leave. Slippery and steep slope to total privatisation. In my opinion. Meanwhile, people like this poor person are left in pain. I hope she is OK now. Disgraceful situation.