Yep, good post Andy. Those people are not representatives of the forum, in fact we don't have any representatives except those awesome moderators that work in the background. It's not the intention of the forum ruin any business and we can't control what people say when they're pissed up in a bar. Come to think of it there are a couple of businesses who think that we should have control of what people say in the 'real world' but that's just daft. When we're made award of any false and malicious postings on here they are removed and we do help the authorities when asked to do so. Anyway I'm sorry that they did that, it is the 'dark side of the forum' as you say and thanks for posting about your experience. I'm pretty sure the forum has helped local businesses a hell of a lot more lot more than it's hindered and it's a shame that some abuse its good work.