Thanks Alex - I'm sorry to hear that your teen has also experienced this. It's not the first time mine has - previously it's been things like "you need to move. you shouldn't be sitting there and you're in my way" or "you need to put your dog on a lead" and so on. She's also been shouted at for not letting a child pet our dog. I wouldn't let a screaming kid near our dog either, they are not a toy. To these abusive people, do not think you have the right to tell a younger person off or berate them. or even speak to them. Funny it's never happened to my husband or me. As said above, a special type of bullying.