Jump to content

Recommended Posts

Ours (SE5) has been on and off since last week. Came back again this morning, then down again this afternoon for a while. Has just come back. We were told our TV was 'too far away from the router to pick up the wifi signal', even though it has been in the same place and in the same room as the router for years!
over in Nunhead SE15 we had no Virgin Media broadband Saturday > Sunday morning. On calling 'customer service' I was informed that there was an area fault that will effect speeds and connection. This fault is due to be fixed... December the 25th! Maybe Santa's red suit means he works for Virgin. Apparently this 'fault' which is due to 'high demand' was reported in April. Thats a good 8 months to sort it out. A joke of a company with useless customer service

I utterly detest speaking to Virgin Media.

I was told when I phoned today, they had ?an application issue? and couldn?t test my equipment so phone back in 3-4 hours...

Funny how they?ve had a different story for everyone that phoned today.


Wish I could change provider but have no BT line so trapped with them I think. 😡

I utterly detest Virgin Media also. But sadly no-one else is offering their speeds (admittedly when it's actually working) and won't for some very considerable time. They essentially have a monopoly over genuinely high speed broadband. There was a Hyperoptic van in the neighbourhood the other week and I quickly registered my interest but it seems they're about 3 years away from coming to ED.


Tonight's fix has miraculously doubled our speeds back up to what they were 3 years ago. So I'll no doubt be grinning and bearing my need for VM :-(

Yes with vm but not sure we are actually getting the connection speeds advertised - i am a

Techno dunce so not sure where to begin. My ring doorbell can have a bit of delay which my installer was surprised at ( its very close to the router)


If anyone has a suggested alternative it would be much appreciated. Paying almost ?90 a month

For tv phone and internet - half the tv stations we dont watch!


Thanks all

Hey! It?s almost every network provider. Even 3G and 4g is failing. We called out ISP and they said there?s major works to the network and aim to have it over wiht by October 1st!! And yes it Gowan in and out of connection. That?s for both wifi and 3G/4g. Horrible. Kids are going crazy during free time.
  • 1 month later...
After 9 years with Virgin Media on cable, rising prices, appalling customer service and frequently black outs, we switched back to a phone line in October and Zen internet. Highly recommended. Very stable. Great customer service. Switching was easier than we thought.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • I agree, the people in the park office seem to be invisible. Quite why we need a park office I am not sure. Perhaps it is to do with all the maintenance and upkeep for which there will be organisation and admin. It may be expensive but I do think funding some sort of regular park safety oversight should be a priority. Southwark to want young people to use the park, as do we all, but there probably does need to be some sort of supervision for everyone's sake.  
    • The big difference, other than increasingly flaking paint, seems to be graffiti. The question is, will that/ can it be controlled?
    • I took back my 🤣 because I think the idea is unworkable expensive and would produce little result.  There seems to be people in the office next to the toilet but I don’t think they leave the office. I’m not sure what they do there.  The toilets have been in a disgusting state for months and months with many promises to repair they are not functional and they invite vandalism. I shall  try to add a couple of photos. The council doesn’t care why should we?
    • There will always be kids pushing the envelope as the saying goes, but having some boundaries should help most understand what they can and cannot do. I think dedicated, daily park wardens is exactly what is required...with a hotline to SNT teams on the beat. Is there no way money made from Gala or from Park parking fees can be diverted to provide that funding? I feel it would be a really good use of money. The principle aim being to maintain the park as a safe and relaxing environment for all. If funding really cannot be found I wonder if there might be funding to at least train volunteer park wardens?
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...