Card cloning warning

[ianr]

"In Hungary, banks now routinely confirm all card transactions to their customers by SMS." http://www.lightbluetouchpaper.org/2006/07/26/growing-epidemic-of-card-cloning/

[AcedOut]

But that wouldn't prevent it until it's happened would it. And would irritate the living daylights out of me...

[EDmummy]

Ianr, I noticed the difference in the Barclays' machines a few months back. They all used to look like the one on the corner then the card slot on the two LL machines was removed. I have been in to the bank and asked about them. They assured me that the two LL machines have just had the previous card slot removed because "the security is now on the inside". Not quite sure what that means and why the machine on the corner hasn't been treated the same way. My beef with them is that none of the machines now look safe and there are no notices letting customers know that they are safe to use, as there was previously.

[ianr]

At least the one on the corner has a large CCTV camera looming over it.

Perhaps we need an "I-Spy ATMs" book.

[East Dulwician]

I had my cloned (Halifax) as well as did a friend of mine (HSBC). He only uses his in Somerfield (its a joint card account for shopping only) and I had been in on the same day.

Take heed!

[JJB]

Rather ironically, the CEO of HBOS has just had his credit card cloned and identity stolen, just shows no-one is safe!

http://www.dailymail.co.uk/news/article-1047193/HBOS-chief-executive-accounts-frozen-fraudster-steals-identity-withdraws-7-000.html

[Sallyc]

I've just had one and a half grand taken from my Halifax account in installments over last two weeks. It had been taken from a n ATM on the Cape Verde islands in Cape Verde escuodos! I too use Sommerfield a lot and cash points in ED. Only 6 months ago my card had been cloned and used in Morrocco too. You do need to really examine your statements etc carefully - if you have a disorganized approach to financial affairs as we do it may take some time for the penny to drop!

[Helsie]

Forgive my laziness, but I can't be bothered to read all the replies! I've had my card cloned too - I used the cashpoint at the Tesco Express on East Dulwich Road. Anyone else have a problem there?

[betsyrocks]

The bastards cleared out ?760 from my account. It was from an ATM in Canada. I think Somerfield are the culprits. I only pay cash in supermarkets, petrol stations etc now.

[Narnia]

betsyrocks Wrote:

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> The bastards cleared out ?760 from my account. It

> was from an ATM in Canada. I think Somerfield are

> the culprits. I only pay cash in supermarkets,

> petrol stations etc now.

When you say from your account do you mean you used a debit card? I got a call the other day from our bank asking about withdrawing cash with my wife's card here and also it's use in the far east.To withdraw cash they must have known her pin. This is about the third time it has happened to us in 12 months. Luckily the bank refunds anything fraudulant to our account.Will that not be the case with you?I've often used my debit card to withdraw cash locally but that has so far never caused a problem.

[SeanMacGabhann]

besty - sorry to hear about your problem and welcome to EDF but:

Again, I don't think this is an allegation anyone can make - you might think the card was cloned there somehow but that doesn't mean Somerfield "did it"

[mikese22]

has anyone actually spoken to Somerfield?

If their head office PR department knew about this debate they'd be horrified I'm sure

[heber jumble queen]

I've also had my card cloned (with pin apparently) in the last 2 weeks and had money taken out wildly in some foreign location - although I'm the sort of slapdash person who uses their card anywhere and everywhere, so not pointing any fingers.

However the allegation against Somerfield in particular was made in a local paper this week (SLP? not sure someone at work had cut out to show me)and the store manager had made a statement, so it is something they are aware of.

[snorky]

Its been mentioned many many times, but the staff or indeed the management of a shop are not usually party to this type of scam and its unfair to blame them- the exceptions do happen and are related to political & criminal groups overseas, but to suggest that a local shop is involved knowingly is a bit bogus

Dare I suggest tho' that F*****s have some suspicious looking people hanging around in the office with seemingly no work to do - I put it to you that F*****s is a front for the operation in ED- look at the evidence - has anyone bought or sold through thm ? no Do their nasty little cars ever move from their parked spots around the office ? no..all those PCs in the office must have some use ....

I rest my case m'lud

[Caron]

Well I can belatedly chip into this one: I also had ?400-odd taken out of my account in Canada. I can't remember which shops I had been using my card in though. I have to admit I always pay for petrol with cash these days because of all the publicity about cameras in the ceiling in petrol stations.

[ed_pete]

There was an article in the trade press (Computer Weekly) yesterday on Chip and Pin terminals reporting the fact that "...a programme of carrying out checks and modifications to every terminal in retailers throughout the UK began behind the scenes in July. The massive undertaking will take months to complete, although the dedicated police unit that specialises in detecting ?plastic crime? was unable to give a precise timeframe."

The article goes on "Criminals were said to be hiding devices inside terminals to reveal Pins matching credit cards, as well as obtaining data to make cloned magnetic stripe cards. Although these do not work in UK cash machines, criminals can use them to withdraw money in countries that have yet to roll out chip and Pin."

In terms of the check on the C&P terminals: "Each terminal must be checked to see whether criminals have already inserted a data-reading device, and to make physical changes to its tampering-detection system."

I've noticed that the Tescos close to my place of work has changed its C&P terminals recently, perhaps retailers on LL will be following suit shortly...

[jim_the_chin]

I've had cash taken out of my account in Canada, but with a card that had ben sent through the post and never used, we didn't even have the PIN number for it. Suggests more of an insider job to me.

[kford]

I've noticed that Somerfield has taken steps to remedy the situation by er, cable-tying their Chip & Pin terminals to the counters.

[edanna]

The checkout assistant said it was because they were falling off a lot, so maybe it's not a sophisticated anti-fraud measure?!

[Mamma Mia]

Noticed this weekend that Tesco Express have strapped theirs on too

[irina]

Hi everyone,

I've had my card cloned 2 weeks ago. I used 4 cashpoints in East Dulwich: Lloyds' Bank, Barclays, HSBC all on Lordship Lane, plus the one on Barry Lane, at the end of Northcross Road. I also used it in Somerfield. It can happen anywhere including pubs or bars..so I don't think we can establish where it happend 100% sure. I have a very good saving account with instant access to the money, so I keep most of my money in there just to make it safer.

[yeknomyeknom]

We have also had fraud on our account. Had to be at an ATM in London Bridge or Somerfield on LL. ?1000 GBP taken out in Canada, Quebec and Montreal.

[Sue]

mikese22 Wrote:

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> has anyone actually spoken to Somerfield?

>

> If their head office PR department knew about this

> debate they'd be horrified I'm sure

xxxxxx

Somerfield do know about the debate.

Their head office issued a statement which I believe is posted earlier on this thread. They sent it to admin.

[Wino]

It looks as though a few septics will be experiencing strange UK purchases on their credit card statements! I wonder if we will be the talk of some far flung US forum?

Supermarket credit card fraud

[AcedOut]

I'm pretty sure non of this is an SE22 specific issue! You put a few thousand people on any forum and I'm sure ~1% (10's of people) will all have had their details stolen. The common thing we all have is our location though, so it's not an outlier IMO.

Admin - is there any way we can run polls on this forum? Would be great to see % of people that have been impacted.