Saus01 Posted May 17, 2015 Share Posted May 17, 2015 Tried Olivelli last night.Overall positive but there are some issues that need ironing out. We talked about this with the manager but it's worth being aware it's not perfect. I have been the their restaurant on The Cut which didn't have any of these issues and was only positive, so I am sure it's going to be a great addition to Lordship Lane after the first couple of weeks.The main issues were with service. When we arrived we weren't really greeted and it took a while to confirm where we were meant to sit. I'm not sure it helps having no reception area/facility at the front of the restaurant so there is a slightly disjointed relay between staff near the door and the manager near the till/booking system.The staff were okay but not exactly beaming with smiles / excitement of it being a new restaurant. That said, our waitress did warm up later on.When we sat we weren't offered any water and then had to wait a few minutes for the menus.We ordered 10 minutes after arriving and the starter (antipasti) turned up 35 minutes later.They brought out the wrong mains.We weren't proactively offered things like olive oil with antipasti/bread, chilli oil with pizza, etc despite it being available when we askedTo give them credit, the manager came to ask us (and seemed to be asking all tables) how things were going, thanked us for coming and apologised for the teething issues.Food-wise it was very good. Yes it's not groundbreaking stuff but if you want solid Italian classics, it's does well on those. You can tell the difference between the Italian mega-chains and somewhere like Olivelli where the food seems to be cooked fresh and from scratch rather than pre-prepared and then frozen.Overall I am sure they will sort these issues out and we will be back in a few weeks. Link to comment https://www.eastdulwichforum.co.uk/topic/57061-new-italian-restaurant-ollivelli/page/4/#findComment-848568 Share on other sites More sharing options...
keane Posted May 17, 2015 Share Posted May 17, 2015 We tried To go last night at 6, only 2 tables with people on in the resturant, we were left standing at the front for quite a while before anyone came over to see us, we asked for a table for 4 & received an incredulous look when we said we hadn't booked & that no chance of a table, lesson learnt as sounds like u need to book rather than walk in even at 6.00, Tho I can't imagine they had people coming to fill every table in the resturant at 6.15! We felt the staff could have been slightly nicer about it, we left feeling a bit like deeply unfashionable people with no idea that only idiots would turn up without a booking! Will give it another go to try the food as thought the interior looked & felt nice. We went to tandoori nights instead & had a curry & service & welcome despite no pre booking were much warmer! Link to comment https://www.eastdulwichforum.co.uk/topic/57061-new-italian-restaurant-ollivelli/page/4/#findComment-848572 Share on other sites More sharing options...
ech Posted May 19, 2015 Share Posted May 19, 2015 Another positive for Ollivelli. We popped in at the weekend (no reservation!) for an early dinner with our daughter. Food and service was great, not cheap but we were absolutely stuffed and so should have ordered less food. Good luck to them Link to comment https://www.eastdulwichforum.co.uk/topic/57061-new-italian-restaurant-ollivelli/page/4/#findComment-849427 Share on other sites More sharing options...
Phil. Posted May 19, 2015 Author Share Posted May 19, 2015 -- moved topic -- Link to comment https://www.eastdulwichforum.co.uk/topic/57061-new-italian-restaurant-ollivelli/page/4/#findComment-849450 Share on other sites More sharing options...
tarafitness Posted May 19, 2015 Share Posted May 19, 2015 We went there (without a reservation) last Tuesday with our toddler and had an absolutely delicious meal. The shared antipasto starter was excellent, especially the chickpea flour fritters. Their arancini balls are also delicious. For main we had pizza and spaghetti carbonara. It's no exaggeration to say that it was the best carbonara I've ever had, so fresh tasting and flavoursome. We also enjoyed a very nice bottle of chianti, and found the service very good. We'll definitely be back soon. Link to comment https://www.eastdulwichforum.co.uk/topic/57061-new-italian-restaurant-ollivelli/page/4/#findComment-849476 Share on other sites More sharing options...
Baggs Posted May 19, 2015 Share Posted May 19, 2015 Fresh tasting carbonara?Carbonara's key components are cured meat and aged cheese, fresh tasting doesn't seem like the right word. Link to comment https://www.eastdulwichforum.co.uk/topic/57061-new-italian-restaurant-ollivelli/page/4/#findComment-849478 Share on other sites More sharing options...
tarafitness Posted May 19, 2015 Share Posted May 19, 2015 Wow.It tasted rich and flavoursome, and like it had just been freshly prepared using quality ingredients like fresh eggs and fresh pasta, and finished off with freshly grated cheese and black pepper. Link to comment https://www.eastdulwichforum.co.uk/topic/57061-new-italian-restaurant-ollivelli/page/4/#findComment-849489 Share on other sites More sharing options...
Pugwash Posted May 19, 2015 Share Posted May 19, 2015 A friend and her family went there a few days ago and were disappointed at the service ( waited 20 mins for someone to take order) prices high for the small portions. Link to comment https://www.eastdulwichforum.co.uk/topic/57061-new-italian-restaurant-ollivelli/page/4/#findComment-849683 Share on other sites More sharing options...
tarafitness Posted May 19, 2015 Share Posted May 19, 2015 I thought the service we received was pretty good, but then there weren't many people there at the time. 20 minutes sounds pretty poor. I'm surprised by the portion sizes comment though, as neither of us could finish our mains... Which is unlike us! ;-) I thought they were actually pretty generous! Link to comment https://www.eastdulwichforum.co.uk/topic/57061-new-italian-restaurant-ollivelli/page/4/#findComment-849693 Share on other sites More sharing options...
cholton Posted May 20, 2015 Share Posted May 20, 2015 I second that Tarafitness! We ate here last week (no reservation -though we were early) and had a wonderful meal. The portions were huge and we both agreed that we probably shouldn't have ordered starters! Food was fresh and tasty and the service was friendly and conscientious. Will definitely be back! Link to comment https://www.eastdulwichforum.co.uk/topic/57061-new-italian-restaurant-ollivelli/page/4/#findComment-849742 Share on other sites More sharing options...
edcam Posted May 20, 2015 Share Posted May 20, 2015 Are you American? It's hard to imagine bigger portions than they serve in their restaurants being anything but unseemly!Pugwash Wrote:-------------------------------------------------------> A friend and her family went there a few days ago> and were disappointed at the service ( waited 20> mins for someone to take order) prices high for> the small portions. Link to comment https://www.eastdulwichforum.co.uk/topic/57061-new-italian-restaurant-ollivelli/page/4/#findComment-849837 Share on other sites More sharing options...
Cedges Posted May 20, 2015 Share Posted May 20, 2015 There is clear variation between the level of customer service given...its entirely feasible that there is a diffrence in the portion sizes being served.... Link to comment https://www.eastdulwichforum.co.uk/topic/57061-new-italian-restaurant-ollivelli/page/4/#findComment-849907 Share on other sites More sharing options...
EastDulwicher Posted May 29, 2015 Share Posted May 29, 2015 We had a great meal there - fab sharing platter and agreed the fritters ans arancini were great. Delicious mains including risotto, veal, pizza and various pastas followed - all delicious. Service was brilliant and the complimentary bottle of limoncello at the end was a great touch. Was really sad to see Kos go but this is a great replacement - really hope it thrives. Link to comment https://www.eastdulwichforum.co.uk/topic/57061-new-italian-restaurant-ollivelli/page/4/#findComment-852605 Share on other sites More sharing options...
Dodo1 Posted May 29, 2015 Share Posted May 29, 2015 HiTried last night had high expectations after reading reviews here. Food was ok but no better than Rocca and not as good value in our opinion. Link to comment https://www.eastdulwichforum.co.uk/topic/57061-new-italian-restaurant-ollivelli/page/4/#findComment-852610 Share on other sites More sharing options...
davidq100 Posted May 29, 2015 Share Posted May 29, 2015 I'd agree with you Dodo. We went there on Monday. The food was nice and was good service. However the food was no better than Si Mangia and cost about 1/3 more. Unlikely to go back Link to comment https://www.eastdulwichforum.co.uk/topic/57061-new-italian-restaurant-ollivelli/page/4/#findComment-852674 Share on other sites More sharing options...
Amoeba Posted June 7, 2015 Share Posted June 7, 2015 Twice the price of Franca Manca - half as good, and that's being generous. Link to comment https://www.eastdulwichforum.co.uk/topic/57061-new-italian-restaurant-ollivelli/page/4/#findComment-856621 Share on other sites More sharing options...
Chief Posted August 6, 2015 Share Posted August 6, 2015 After a long wait for a decent Italian restaurant in ED, Olivelli is so disappointing.Food is ok but expensive.The service is like a sketch from Fawlty Towers: enthusiastic staff but many have a poor grasp of English and get orders wrong, and they are not trained - not the fault of the staff - lazy, poor management are to blame. They need to get their act together quickly or they won't survive! Link to comment https://www.eastdulwichforum.co.uk/topic/57061-new-italian-restaurant-ollivelli/page/4/#findComment-883988 Share on other sites More sharing options...
Ergo_mark Posted August 29, 2015 Share Posted August 29, 2015 First visit last night. Good starter, middle of the road calzone and hugely expensive drinks. (10.50 for a glass of Pinot Grigio + service charge). Starter, main course and a drink for 2 just over 60 quid. Expected more for this price. Unlikely to go back! Link to comment https://www.eastdulwichforum.co.uk/topic/57061-new-italian-restaurant-ollivelli/page/4/#findComment-893681 Share on other sites More sharing options...
Jah Lush Posted August 29, 2015 Share Posted August 29, 2015 ?10.50! I hope that was a large one. Link to comment https://www.eastdulwichforum.co.uk/topic/57061-new-italian-restaurant-ollivelli/page/4/#findComment-893712 Share on other sites More sharing options...
hugosb Posted November 2, 2015 Share Posted November 2, 2015 I like La Rocca better, to be honest. Link to comment https://www.eastdulwichforum.co.uk/topic/57061-new-italian-restaurant-ollivelli/page/4/#findComment-921169 Share on other sites More sharing options...
hugosb Posted November 2, 2015 Share Posted November 2, 2015 Insulata Mista [verde] -- Mixed green salad. It's actually misspelt. It's insalata mista. Link to comment https://www.eastdulwichforum.co.uk/topic/57061-new-italian-restaurant-ollivelli/page/4/#findComment-921171 Share on other sites More sharing options...
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