Jump to content

floor sanding


alica

Recommended Posts

Hi to all EDF users,

Is anyone could reccomend good company for the floor sanding? We are a bit at loss as to where to find reliable one!

Here is our daunting experience...We've contacted ( via provided email) 'The Dust free floor sanding" company which adverts we saw in Living South resident magazine ( put through our door), and yet they didn't get back to us. On our followed up call to the company ( phone was provided in magazine also) it turned out just an operator, who has nothing to do with the company ?so eventually we managed to speak to someone who was related to The dust free floor sanding company, but only to tell us that their manager was on holidays and no one else could deal with our request for a "free quote". Though she took our rooms measurements as we were informed - company give free estimate over the phone only, so there wasn't any need for a visit. Aagh...Its been a month since?and still no reply hence any enthusiasm from The Dust free sanding to take new customers:)

Is such company really exist?


Many thanks in advance,

Alica

Link to comment
https://www.eastdulwichforum.co.uk/topic/70967-floor-sanding/
Share on other sites

I tried to get hold of back to wood last year but they were booked up for months. In the end use Phil Jackson of PJ Pine and Sons after he was recommended to me by one of his customers. He came quite quickly and quoted and did the ground floors in less than two days staying til late at night to get it done. No job is ever completely dust free but they covered the radiators and light fittings. The floors look great. Reasonable rates.


http://www.pjpine.co.uk/

I'd like to highly recommend Steve and Nicola from Back to wood flooring. They recently sanded and varnished our parquet flooring and it looks like new! They were lovely to deal with and didn't leave any mess. Also gave advice on after care. I'm planning to ask them to do our living room sometime in the near future.

Jill

  • 2 weeks later...

Steve and Nicola from Back to Wood recently restored and stripped our wooden floor. They were brilliant - a delight to have around, did a fantastic and very careful job - ensuring the floor came out at exactly the right shade and level of 'old' that we wanted. The price was very reasonable, and they sorted out a couple of additonal flooring issues for us for free. They left the house very tidy. We'd wholeheartedly recommend them to anyone.


Steve is on: 07949 411650.


Sophie & Simon, Holly Grove, Peckham

I feel your pain. I had a very poor experience with a company recommended well on here in particular (not Back to Wood, I hasten to add!). I had to chase several times to get someone to come out.


When he finally did, he got very defensive when I asked for a ballpark estimate of repair costs for damaged floorboards, even though I made it very clear I wanted it for budgeting purposes only (not to hold him to a figure) and that I understand it was completely dependent on what they found when they started the work.


I'd made it clear that I needed to arrange the booking quickly (particularly because I'd wasted a couple of weeks trying to even get the site visit) because of other commitments. I was pretty shocked to then get an email from him the next day claiming this wasn't the sort of work they were in the business of doing. This is despite me having explained the logistics of the job in detail to he and his colleagues before he'd turned up. His reasoning changed several times during the course of the conversation that followed, leaving me with the distinct impression it was a bunch of excuses to cover the fact he hadn't liked being asked not to leave one aspect of the works completely open-ended.

Archived

This topic is now archived and is closed to further replies.

  • Latest Discussions

    • Where did I say he did a good job? Yup and Corbyn was very close to Len McCluskey and funded by Unite wasn't he...they're all as bad as each other... Labour have to purge their party of the far-left - they're a disaster. Allan Johnson summed it up so well on election night in 2019....  
    • Thank you for the detailed advise @trinidad It is definitely damage we are concerned about. I don’t think Evri would agree to pay the bill to fix our gate or letter box if they were to be damaged as a result of their delivery drivers helper. Our doorbell can be heard from outside when rung so we don’t quite believe the aggressive simultaneous door/letter box banging is necessary. It can be quite a shock it is done very aggressively.  I’ll definitely action the steps you’ve kindly provided along with a phone call tomorrow. I do sympathise with the role drivers have and how busy they are, which is why we tried communicating directly with her but sadly we haven’t succeeded 
    • What outcome would you like? Disciplinary action? Not to have the driver back? Retraining? I know there is alot of pressure on drivers to deliver within a set day. if he slams the gate, is it evidence he is causing damage, or is the noise a irritant to yourself? You could put a sign up or buy a signing asking to close the gate gentle???? can you hear the door bell from the door? he might be ringing, not hearing and therefore knocking. In trhe notes section of the be livery page, there is a note section, although there is not 100 per cent these notes would be read as these drivers are constantly rushing.  I did a google search for you, i found this and you can try the envri website Contact Us | Evri   To complain to Evri, you can follow these steps: Contact Customer Service: Call Evri's customer service at 0330 808 5456 for assistance with your complaint.    1 Write a Letter: Address your complaint to Capitol House, 1 Capitol Close, Morley, Leeds, West Yorkshire, LS27 0WH.    1 Use the Official Website: Visit the Evri complaints page on their official website for detailed instructions on how to submit a complaint.    2 Email or Call for Specific Issues: For issues like missing or damaged parcels, you can email or call 0800 988 8888, which is free to call.    1 These methods will help you effectively communicate your concerns to Evri.   My driver is called anthony, he is brilliant to be honest. I cant fault him.
    • When I have more time and energy, I will look up the actual number of votes cast for each party in that election, rather than the number of seats won. I'm interested to see that you apparently  think that  Boris Johnson did a good job of "leading the country through Covid." Is your memory really that short? I won't stoop to calling Johnson and his cronies names in the way that you seem to think is appropriate for left wing politicians. At least the left wing politicians have some semblance of morals and a concern for people who aren't in some over privileged inner circle and/or raking in money for themselves on the back of an epidemic. I'm not going to open a can of worms on here  by commenting on the disgraceful so called "purge". 
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...