No T-Mobile coverage in ED today

[Cassius]

Is anyone else having this problem?

[agathoise]

I'm with T-mobile as well -- no problems at all this morning (have been up around Plough/Library end of LL)

[Vik]

All fine here too.

[redjam]

I had problems first thing this morning but it came back to life by about 9am just as I was leaving the area (I'm not in ED now though).

[Cora]

I'm having problems for the first time with my virgin mobile signal.

[Magpie]

Virgin mobile uses T-Mobile's network which would explain that

[Bic Basher]

Found the Virgin/T-Mobile signal poor in Grove Vale at 2.30.

[Lucyl]

I've had no reception on t mobile all day. Anyone spoken to them?

[Reg Smeeton]

Yep, likewise, my Virgin signal was poor in Camberwell this afternoon and is non-existent this evening in East Dulwich.

[pinz]

i have mostly had no signal today. t-mobile. assumed due to bad weather and hope the situation improves.

[Reg Smeeton]

Anyone else getting no signal on t-mobile / Virgin today? Is it due to the dense cloud?

[Mscrawthew]

Both my Son and Daughter have had no or very little reception on tmobile for the last 4 days. Rang customer services last night and they said there is a problem and it should be resolved in 24 hours but I wouldn`t count on it!

[veryseriousgirl]

I have also had no signal for the last few days - v annoying!

[lilolil]

I have been on to them for the past three days. They say that there is a cell down and they are working on it!! They also said that we will be entitled to compensation!!! GRRRRRRRRRRRRRRRRR doesnt help when you are trying to make calls or lose signal half way through a call.

[kford]

Really weak or no signal just off LL all week.

[lilolil]

Can I suggest that we all call customer services? It's free on 150 from your t mobile phone . Option 4 then 5

[SeanMacGabhann]

can I suggest that will just hack off a load of badly paid people who already know about the situation

if engineers know about it they will be working on it - its not in their comemrcial interests to do nothing . Ringing a call centre will have no positive impact on the outcome whatsover

[lilolil]

I disagree.

Up until this morning it wasnt a well known fact that there was a problem within the network. The operators told me that they had not heard of any problems in this area and it was only when they checked the network coverage the problem was flagged.

I dont see why I should sit back paying for line rental for a service that I am not getting. Call me a moaner if you like !!!!!

[Cassius]

lilolil Wrote:

-------------------------------------------------------

> Can I suggest that we all call customer services?

> It's free on 150 from your t mobile phone . Option

> 4 then 5

But you can't call for free if you have no signal - catch 22! I did call yesterday from my land line and complained - it seems to be a very localised problem as I had no problems once I got to the station! I have been offered compensation without asking for it.

[Smeltz]

I have noticed phoning from my network to T-Mobile a little intermittment lately, especially yesterday but I assumed it was just my phone being rubbish as always. As annoying as it must be for T-mobile customers I'm pleased to know it wasn't just me!

[SeanMacGabhann]

might be worth checking out the tmobile forums

Not a happy bunch on there generally

but it looks like this problem isn't isolated

[lilolil]

Just to let you know that T-mobile rang me to say that the cell had now been fixed and that service should return to normal. They are going to ring me again in a couple of days to check that everything is ok.

Wasn't that nice??? Faith has been restored and I can sleep contented!

[veryseriousgirl]

Back to no service today - anyone else similarly affected?

[Banksy]

Yep - me too.

[cate]

I have T-mobile and haven't had any probs. Down at Grove Vale End.