Growlybear Wrote: ------------------------------------------------------- > Whilst I haven't got any complaints with the > service provided by the vets at Lordship Lane, I > will happily pay more to go to the new practice, > just to avoid the Receptionist at LL, who must be > the most unhelpful, rudest woman I have ever > encountered in this sort of job. Totally agree with you and it seems mentioning this to the vets does nothing too. Tis a shame. We've been with Lordship Lane Vets on and off for way over 30 years and seen it go through many different ways of management. Sadly the present time is not really at its best. Out of convenience we continue to use them - Fred isn't too keen on bus journeys. Although we've given the vets in Herne Hill a go recently - the average kinda thing. Going to check out the Barry Road one.