I used it only because it remains government owned - whereas our govt seems to want shot of it As I say, I agree that the need for such a service is diminishing rapidly, and I also agree that the union tactics are self-defeating But the whole thing could be managed more honestly and efficiently. Tell people, we ARE going to run this thing down, you won't get the same postal service you had, other firms will be available, you'll be (mostly) ok. But it'll cost (you) more, Until then we will employ people who know all of the above and won't complain about it, we;ll cross-train as many existing employees as possible but things move on Then stand on that ticket