I make you right there Louisa, you certainly wouldn't catch me using the internet to do my banking and for a lot of people the personal touch on a face to face level is what proper customer service is all about. Mind you, it's rare that I need to go to the bank as I usually just use the hole in the wall to get my cash out. It's only when I need to put a cheque into my account that I need to pay them a visit. Allfornun: I do not mock the tuna fish, sweetcorn and mayonaise sandwich, it's my favourite as it happens and I like it on granary thank you. So what on earth makes you presume I am only aware of poor ingredients?