DadOf4 Wrote: ------------------------------------------------------- > They told me, "we should process it, but if you > want to make sure, you need to see a doctor". I > said "but I dont want to take up an appointment if > you're just going to do it anyway". The answer to > that was "do you want an appointment or not?" I would ring them & book a telephone consultation with the GP about the referral. Dr normally rings you back at a certain time. Not sure if FHR have this service but worth asking. Also if you can't get a proper answer from the reception staff - contact the Practice Manager, hopefully they should be able to sort it out for you. If you are not happy about something you should tell the practice manager as that's what they are there for.