citizenED Posted March 18, 2009 Share Posted March 18, 2009 Part of the problem is that people often don't view the viewer in the viewed. They walk into a shop as if they are neutral whereas in fact for the most part, I will dare to say, their interaction with the staff member is crucial. I reckon, 9 times out of 10, when a shop assistant is curt of indifferent it is down to the customer. I am not saying this is the case in every situation but just a thought. Link to comment Share on other sites More sharing options...
Sherwick Posted March 18, 2009 Share Posted March 18, 2009 Removed on request - The Administrator Link to comment Share on other sites More sharing options...
snorky Posted March 18, 2009 Share Posted March 18, 2009 Removed on request - The Administrator Link to comment Share on other sites More sharing options...
AnotherPaul Posted March 18, 2009 Share Posted March 18, 2009 I can hear it now, chants of "down with bad service, and "down with tat" along with whispers of "ooh, that paper clock would look lovely in the living room". Link to comment Share on other sites More sharing options...
Sherwick Posted March 18, 2009 Share Posted March 18, 2009 AnotherPaul Wrote:-------------------------------------------------------> along with whispers> of "ooh, that paper clock would look lovely in the> living room".Anyone with such feelings will be barred from the march. We'll need to have a thorough vetting procedure in place.. Link to comment Share on other sites More sharing options...
snorky Posted March 18, 2009 Share Posted March 18, 2009 Removed on request - The Administrator Link to comment Share on other sites More sharing options...
Miss Community Posted March 18, 2009 Share Posted March 18, 2009 To be totally honest. I found most of it boring. People ranting on about pointless issues. So i just skipped to the end and added my comment. There are a lot condescending and uptight people on this site.. Link to comment Share on other sites More sharing options...
Bellenden Belle Posted March 18, 2009 Share Posted March 18, 2009 Miss Community Wrote:-------------------------------------------------------> There are a lot condescending and uptight people> on this site..I imagine "How to win friends and influence people" sits snugly on your bookshelf....welcome to the forum Miss Community.On topic - I have had rather pleasant service in Miss Robinson's household shop and have been totally ignored in their fashion shop (perhaps I don't fit into their over the hill and dull demographic). Link to comment Share on other sites More sharing options...
Sherwick Posted March 18, 2009 Share Posted March 18, 2009 Bellenden Belle Wrote:-------------------------------------------------------> On topic - I have had rather pleasant service in> Miss Robinson's household shop and have been> totally ignored in their fashion shop (perhaps I> don't fit into their over the hill and dull> demographic).Geez, she has two shops does she? Where's the other one?! Link to comment Share on other sites More sharing options...
SeanMacGabhann Posted March 18, 2009 Share Posted March 18, 2009 "To be totally honest. I found most of it boring. People ranting on about pointless issues. So i just skipped to the end and added my comment. There are a lot condescending and uptight people on this site.."Those 2 sentences.. I mean.... but.... surely.....is it just..... Link to comment Share on other sites More sharing options...
Miss Community Posted March 18, 2009 Share Posted March 18, 2009 but i can imagine there are also some very nice people on this site too.Thanks for the welcome.. Link to comment Share on other sites More sharing options...
Jeremy Posted March 18, 2009 Share Posted March 18, 2009 Sherwick Wrote:-------------------------------------------------------> Shall we organise a protest march outside Mrs> Robinson for this Saturday? ::o> > I get the feeling that, with a bit of> organisation, we can equal the anti-war protests> in London a couple of years ago..No. There will be 4 of you. Link to comment Share on other sites More sharing options...
SimonM Posted March 18, 2009 Share Posted March 18, 2009 I think Mrs Robinson can now truly be said to have arrived now it has been badmouthed in the EDF. I mean, the list of pubs, cafes, food shops, book shops, who have all taken flak for one reason or another - selling expensive tat, selling cheap tat, bad service, bad coffee, too middle-class, too working-class, needs a lick of paint etc etc etc - is almost endless. The few that don't make it to this roll of honour are either very special indeed - Hello Farmer's! - or genuinely mediocre. >:D Link to comment Share on other sites More sharing options...
Louisa Posted March 18, 2009 Share Posted March 18, 2009 Anyway have we reached a conclusion about how dull and pointless Mr's R is yet? In any other high street outside London such a store would have been far from recession proof and would now probably be a Paddy Power or William Hill. Those poor ignorant folk who have to be landed with gambling on their doorstep, how must they cope? Louisa. Link to comment Share on other sites More sharing options...
citizenED Posted March 18, 2009 Share Posted March 18, 2009 I think the notion of customer service is by and large a bit of a vanity. The shops are on to a hiding to nothing. Where some punters want to browse without being disturbed others want the shop assistants to be at their beck and call. Personally I dislike subservient service. It transforms the relationship into one purely about money. I'm being nice to you because I want your cash. Not I'm being nice to you because it is intrinsically right that I should be. The whole customer-is-always-right motto is plainly wrong. The customer is sometimes being a complete prang. Link to comment Share on other sites More sharing options...
Louisa Posted March 18, 2009 Share Posted March 18, 2009 citizenED do you work in customer service by any chance? ;-)Louisa. Link to comment Share on other sites More sharing options...
georgia Posted March 18, 2009 Share Posted March 18, 2009 Well said SimonM. I love the fact that everyone says that we want independent shops in ED and then we spend all day slagging them off...I'm glad I'm not a shop owner here. Link to comment Share on other sites More sharing options...
snorky Posted March 18, 2009 Share Posted March 18, 2009 Everyone wants Indie shops ? Link to comment Share on other sites More sharing options...
Sherwick Posted March 18, 2009 Share Posted March 18, 2009 I wouldn't mind a Waitrose in LL actually...::sits back waiting to get flamed:::-S Link to comment Share on other sites More sharing options...
Acid Casual Posted March 18, 2009 Share Posted March 18, 2009 Is this sorry sh!t still dragging on 24 hours later!?!?!?!?!? Link to comment Share on other sites More sharing options...
daizie Posted March 18, 2009 Share Posted March 18, 2009 what do you think of mrs robinson Acid? Link to comment Share on other sites More sharing options...
Acid Casual Posted March 18, 2009 Share Posted March 18, 2009 Erm!I dunno really. The homeware shop seems to have some nice stuff, but is cramped. As far as I can tell the boutique is women's wear only, so I have no need to buy anything from it.Even if they had a menswear section, I doubt it would be to my personal taste, but that's fine. Most blokes in East Dulwich don't look like me or dress like me, so why would they pursue the custom of a single person over the tried and tested? I guess the same formula works for their current stock. The women's wear is a bit on the bland side because most people that buy clothes in East Dulwich are exactly that, and that's not me being nasty or offensive. Why do you think that most high end boutiques (which no matter how people think of them, ED has none) are in the city centre or similar areas of high traffic? People go out of their way to visit them for a reason. Mrs Robinson are probably quite good at identifying the stuff that flies out of there, and d'you know what? If it was me and my livelihood I'd do the same.But I personally have no issue with people buying whatever they want from wherever they want. ED has a good range of shops for a residential area and I just think we should be careful what we wish for.If there was a menswear shop in ED that stocked Margaret Howell, Engineered Garments, Wool Rich, Superga, Spring Court, Baracuta, Barbour, APC, Smedley, Quoddy, Albam, Nom De Gurre, Rittenhouse, Our Legacy etc, I'd be there like a shot. Problem is, no-one else would be! Link to comment Share on other sites More sharing options...
Asset Posted March 18, 2009 Share Posted March 18, 2009 Ooooh, I was thinking you were making quite good sense there until then last sentence when you got all fashion one-upmanship on us. Link to comment Share on other sites More sharing options...
Ted Max Posted March 18, 2009 Share Posted March 18, 2009 At least three of those are cheeses, aren't they? Link to comment Share on other sites More sharing options...
Asset Posted March 18, 2009 Share Posted March 18, 2009 and a Baracuta is a fish I think or hang on, is it the original mod jacket - can I phone a friend? Link to comment Share on other sites More sharing options...
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