Anyone experienced a problem with the shop Mrs Robinson? (Lounged)

[citizenED]

Part of the problem is that people often don't view the viewer in the viewed. They walk into a shop as if they are neutral whereas in fact for the most part, I will dare to say, their interaction with the staff member is crucial. I reckon, 9 times out of 10, when a shop assistant is curt of indifferent it is down to the customer. I am not saying this is the case in every situation but just a thought.

[Sherwick]

Removed on request - The Administrator

[snorky]

Removed on request - The Administrator

[AnotherPaul]

I can hear it now, chants of "down with bad service, and "down with tat" along with whispers of "ooh, that paper clock would look lovely in the living room".

[Sherwick]

AnotherPaul Wrote:

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> along with whispers

> of "ooh, that paper clock would look lovely in the

> living room".

Anyone with such feelings will be barred from the march. We'll need to have a thorough vetting procedure in place..

[snorky]

Removed on request - The Administrator

[Miss Community]

To be totally honest. I found most of it boring. People ranting on about pointless issues. So i just skipped to the end and added my comment.

There are a lot condescending and uptight people on this site..

[Bellenden Belle]

Miss Community Wrote:

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> There are a lot condescending and uptight people

> on this site..

I imagine "How to win friends and influence people" sits snugly on your bookshelf....welcome to the forum Miss Community.

On topic - I have had rather pleasant service in Miss Robinson's household shop and have been totally ignored in their fashion shop (perhaps I don't fit into their over the hill and dull demographic).

[Sherwick]

Bellenden Belle Wrote:

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> On topic - I have had rather pleasant service in

> Miss Robinson's household shop and have been

> totally ignored in their fashion shop (perhaps I

> don't fit into their over the hill and dull

> demographic).

Geez, she has two shops does she? Where's the other one?!

[SeanMacGabhann]

"To be totally honest. I found most of it boring. People ranting on about pointless issues. So i just skipped to the end and added my comment.

There are a lot condescending and uptight people on this site.."

Those 2 sentences.. I mean.... but.... surely.....is it just.....

[Miss Community]

but i can imagine there are also some very nice people on this site too.

Thanks for the welcome..

[Jeremy]

Sherwick Wrote:

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> Shall we organise a protest march outside Mrs

> Robinson for this Saturday? ::o

>

> I get the feeling that, with a bit of

> organisation, we can equal the anti-war protests

> in London a couple of years ago..

No. There will be 4 of you.

[SimonM]

I think Mrs Robinson can now truly be said to have arrived now it has been badmouthed in the EDF. I mean, the list of pubs, cafes, food shops, book shops, who have all taken flak for one reason or another - selling expensive tat, selling cheap tat, bad service, bad coffee, too middle-class, too working-class, needs a lick of paint etc etc etc - is almost endless. The few that don't make it to this roll of honour are either very special indeed - Hello Farmer's! - or genuinely mediocre. >:D

[Louisa]

Anyway have we reached a conclusion about how dull and pointless Mr's R is yet? In any other high street outside London such a store would have been far from recession proof and would now probably be a Paddy Power or William Hill. Those poor ignorant folk who have to be landed with gambling on their doorstep, how must they cope?

Louisa.

[citizenED]

I think the notion of customer service is by and large a bit of a vanity. The shops are on to a hiding to nothing. Where some punters want to browse without being disturbed others want the shop assistants to be at their beck and call. Personally I dislike subservient service. It transforms the relationship into one purely about money. I'm being nice to you because I want your cash. Not I'm being nice to you because it is intrinsically right that I should be. The whole customer-is-always-right motto is plainly wrong. The customer is sometimes being a complete prang.

[Louisa]

citizenED do you work in customer service by any chance? ;-)

Louisa.

[georgia]

Well said SimonM. I love the fact that everyone says that we want independent shops in ED and then we spend all day slagging them off...I'm glad I'm not a shop owner here.

[snorky]

Everyone wants Indie shops ?

[Sherwick]

I wouldn't mind a Waitrose in LL actually...

::sits back waiting to get flamed::

:-S

[Acid Casual]

Is this sorry sh!t still dragging on 24 hours later!?!?!?!?!?

[daizie]

what do you think of mrs robinson Acid?

[Acid Casual]

Erm!

I dunno really. The homeware shop seems to have some nice stuff, but is cramped. As far as I can tell the boutique is women's wear only, so I have no need to buy anything from it.

Even if they had a menswear section, I doubt it would be to my personal taste, but that's fine. Most blokes in East Dulwich don't look like me or dress like me, so why would they pursue the custom of a single person over the tried and tested? I guess the same formula works for their current stock. The women's wear is a bit on the bland side because most people that buy clothes in East Dulwich are exactly that, and that's not me being nasty or offensive.

Why do you think that most high end boutiques (which no matter how people think of them, ED has none) are in the city centre or similar areas of high traffic? People go out of their way to visit them for a reason. Mrs Robinson are probably quite good at identifying the stuff that flies out of there, and d'you know what? If it was me and my livelihood I'd do the same.

But I personally have no issue with people buying whatever they want from wherever they want. ED has a good range of shops for a residential area and I just think we should be careful what we wish for.

If there was a menswear shop in ED that stocked Margaret Howell, Engineered Garments, Wool Rich, Superga, Spring Court, Baracuta, Barbour, APC, Smedley, Quoddy, Albam, Nom De Gurre, Rittenhouse, Our Legacy etc, I'd be there like a shot. Problem is, no-one else would be!

[Asset]

Ooooh, I was thinking you were making quite good sense there until then last sentence when you got all fashion one-upmanship on us.

[Ted Max]

At least three of those are cheeses, aren't they?

[Asset]

and a Baracuta is a fish I think or hang on, is it the original mod jacket - can I phone a friend?