djfitz Wrote: ------------------------------------------------------- > Thanks for the feedback. > > I know it's stupid but I didn't call the cops > because the driver admitted it was her fault on > the scene and didn't contest it. > > KK wrote "Go to the bus company itself. You'd be > surprised how often they DONT stick up for their > drivers." > - Arriva are the bus company and the guy we spoke > to there was a total pr**k - full of attitude - > who said that they NEVER admit liability even if > they're plainly in the wrong. "Why would we?" was > his less than helpful response. > > When I complained I'd lose my No-claims-bonus or > have to pay the excess because they are contesting > fault he replied "Well, that's your problem then, > isn't it?". A real charmer. > > We did think of the CCTV and the insurance co. > said they'd look into requesting that. > > We shall see. For the mo I just want the car > fixed. People are walking past out house and > pointing at the car. I don't want to be accused of > bringing down the tone of the neighbourhood. > (Although we probably did that the day we moved > in!);-) WHO exactly at Arriva did you speak to? As the bus is question was the 176 you should contact the bus garage concerned (Norwood) and speak to the garage manager. Also, now I'm hoping you don't take this the wrong way, have you thought of your approach and attitude in this matter? By name calling because you didnt get the response you wanted makes me think your initial approach wasn't the most friendliest in the first place. Threatening this that and the other doesn't always mean you'll get what you think you deserve.