From a buyers perspective... the agent that showed me round was totally clueless, knew nothing about the area, had never been to any of the properties before, and failed to make appropriate arrangements with the owners/tenants for viewings. He didn't seem to have any concept of what is good/bad value in the area. I wouldn't say that their properties are necessarily over-valued, but they are erratically priced. On the plus side, the agent didn't try the hard sell, was not smary, and did not live up to the "square toed shoes, badly gelled hair, argos jewellery" stereotype. Their website is good (although their ED properties are not advertised on findaproperty). In short, if I was selling right now, I would probably not go through Foxtons.