Is it me but most of the people that work in the shops in East Dulwich are not friendly. (Lounged)

[The Rafester]

The only place that makes a genuine effort is "William Rose"

[Ultraconsultancy]

I have to say rafester when i have done well in business it has been through genuine engagement with my customers - i hope to continue this habit in a warehouse near you soon. in the meantime i would encourage you to say something, or just walk away. it'll sink in eventually, or it won't...

UC

[The Rafester]

I would not say that the staff in East Dulwich shops are rude however, for a small area i would expect them to make more effort and get to know their customer.

[SeanMacGabhann]

There was a thread some while back Rafester - a mixed bag but plenty of good eggs in there

The link is here so I won't repeat some of my faves

http://www.eastdulwichforum.co.uk/forum/read.php?5,14760,14788#msg-14788

Plus, I have an idea that the new bookstore opening will be very friendly ;-)

[Bellenden Belle]

New bookstore ... tell me everything!

Oops that is slightly off topic ... actually I must say I do know what you mean - I can't say I have encountered many friendly stores - it certainly doesn't have a neighbourhood feel to it, which is maybe what you are suggesting Rafester.

[The Rafester]

Thanks, i read that thread but it does not seem that many places have taken the comments on board.

What bookstore ?

[SeanMacGabhann]

It will be in the new Warehouse behind Nero (the cafe, not the forumite)

I can think of a handful of shops where the service is bad/unfriendly but many more where it's good to wonderful - are we letting a few bad apples colour our opinions?

[citizenED]

Rafester - try the card shop Greetings - the guy who runs it is friendly central - he makes up for most of the rest of the Lane. Up at LL southsides (by the Plough) try Badger Bakery - laughs by the dozen with the girls in there.

[SeanMacGabhann]

Also in my good books are Vals grocers near Badger Bakery, Dulwich DIY, Cheers offie, G&B, William Rose (already mentioned by Rafester), Moxons, Cheese Block (yep, even tho some people no likee),

There are other places which have a different demographic working behind the counter (eg ED) who barely register my existence if I'm browsing but are really sweet if I ask a question or buy anything. I think it can be as much down to the customer as the server (I don't believe the customer is always right for instance)

But there is NO HOPE AT ALL for the chemist up by Badger Bakery....

[The Rafester]

Don't get me wrong, i love living in East Dulwich and maybe we are spoilt by the good service in many of the shops to then criticise the bad. Maybe i expect too much .. This is London and i forget sometimes.

[ceefer99]

I agree, there are plenty of shops on LL which have front of house staff that are friendly & knowledgable. I think the staff at Green and Blue are excellent; friendly without being over familiar, knowledgable without being pompous ( & Jude, one half of the dynamic duo that is Jude & Kate is great.... for a southerner :)-D ) the staff are also courteous without being sycophantic!

Also, Daniel at Cheers is a breath of fresh air, he's good natured and helpful! Tom at Chener Books (although I think he's left now... does anyone know if he's still there?) was a great help when I left the book club I was in and wanted to branch out with my reading choices ;-)(ooh, that reminds me, are there any book clubs up and running on this website? I'm new to the forum!)

So all in all, like anywhere else really, there are generally always going to be good and bad retail experiences and yep, sometimes it's down to the individual shopper!

C :)

[Marmora Man]

I'd add "Pretty Traditional" - polite & helpful, the FLower Shop almost next door (am a regular customer for roses for Mrs MM)as very friendly, together with Cheese Shop, the Barbers on Northcross Road, Moxons (always happy to recommend cooking methods), LL Carpet Shop - occasionally weird but as we've given them 3 years of busines they are good to us. Si Mangia (bit off LL / ED) very friendly - just home after impromptu supper - bill came with three free Limoncello liqueurs as is / are The Bishop & Herne Tavern, Green & Blue. All in all have never had a bad experience on LL.

In general I enjoy shopping local and talk to shopkeeper - most talk back happily

[Frisco]

"Dulwich DIY"

I've never felt comfortable in this shop; especially since the woman who I assume to be the owner was rude to me when telling me that they didn't stock something I was looking for. Give me Terry's DIY for service any day.

[chichirara]

Hope this doesnt mean me, I always try to be friendly to customers

[bagpuss78]

what do you mean ....'this is london'

[Nero]

I am scratching my head to try to remember bad service, but I can't. The Green has been a bit hit and miss, but not unpleasant. SMBS is good, as is ChiChiRaRa and Omrith and The Drum. Nero

[Ladygooner]

I have to say that the staff in Sainsburys - esp on the check out - are always very friendly! All my visitors say the same too

[macroban]

A word of praise for the ladies on the Iceland check-outs too.

[downsouth]

I'd agree about the Sainsburys staff. They are a really helpful bunch. My only gripe is one guy who works in the car park who is forever on his handsfree remonstrating with someone or other - very off putting.

[Keef]

Guys in Cheers have always been great! One left recently, but the taller guy is still there.

[spadetownboy]

great service in the vale, sainsbos not too bad, but generally up and down the lane you get back what you put in, imho.

[JoeChuff]

the cockney girls who work in Threshers are bloody hilarious. I don't go in often but when I do they are always having loud conversations taking the mick out of each other etc. I get the impression some of them turn up to hang around and have a laugh even if it's not their shift, as there always seem to be three people manning a tiny shop.

[The Rafester]

Maybe i just had a bad day yesterday as most shops are friendly and i am not going to name the places that are not a joy to shop in as that would not be fair. We all know which ones they are !!!

[Cassius]

I think the staff in Moxtons are probably the friendliest and the most helpful staff I've ever come across - always a cooking suggestion, a joke etc whenever I go in there. In fact my consumption of fish has gone up since they've opened as I enjoy going there once a week!

And no I don't have any connection to the shop!

[Selma]

Although I find the quality of meat service top class in William Rose, I do find that when you ask to be told how much something weigh in kilo they give you a look that could kill.