I'm sorry seanmlow but if you stick your chin out and start a thread like this . . . well . . . pot, kettle, black. "exposed by numerous TV documentaries", I can think of several EA's (2 local) that have been exposed in the media for underhand/illegal practices. How often do we read about brown envelopes, false offers etc. "We are providing a SERVICE", many people trying to get on the ladder might disagree, as well as those who let their properties via EA's only to find a) no proper references done, and b) letting never properly managed despite hefty fees. "ones who are angry are the ones who can't afford a nice house - or get a decent mortage", Can South London Press quote you?Any publicity is good publicity?