Missing post since sorting office moved to peckham

[nina_maniana]

Has anyone else?s post started going missing since the closure of the silvester road sorting office? Over the past month I have had 2 debit cards not arrive (one of which was actually used a few times in Peckham before the bank stopped it), one credit card and some important legal documents all disappear. Local gossip is that there us a huge amount of criminal activity related to the Peckham sorting office and I wondered if anyone else has experienced the same.

I have reported to the police who have advised they will be dropping the case without investigating (despite available CCTV etc), and have reported to the royal mail who claim they will investigate but... well who knows. Meanwhile not a single card or important document seems to make it through my letterbox unless it?s recorded delivery.

Anyone know what we can do about this?

[Penguin68]

Email the guy who says he is responsible for all this

[email protected]

copied additionally to our MP Helen Hayes [email protected]

[Sue]

And copied to the CEO's office:

[email protected]

Maybe they'll get fed up with complaints from SE22 and do something about it.

[Boddle]

Second writing to Helen Hays- she has asked for info on this issue. Be sure to add your details (address, name)

[DanzaBaile]

I just checked the forum to see if there were any issues with local post, as I haven't received anything since last Thursday, and I'm expecting several items.

My wife had a new credit card stolen in the post and subsequently used, the week before last.

Irrespective of the grossly inconvenient re-location, this all sounds quite concerning...

[kford]

I've simply stopped using Royal Mail for anything bigger than a letter.

[nina_maniana]

I don?t send things either but unfortunately the banks do as standard

[singalto]

My bank statements are now arriving around 10 days late each month since the move.

[shelly2106]

I had a small parcel go missing apparently lost

[EDNate]

I have had a replacement credit card intercepted and within 3 days they've done about 10 transactions on contactless in Peckham primark, Nando's and petrol stations ! Danger to everyone avoid this post office if you can ! Will be reporting to police

[kristyl]

I have emailed too, as I have had a number of packages go missing too. It is a massive pain, but I have requested virtually everything to be sent to my place of work.

[tomdhu]

I also have missing mail - 3 packages. Tracking shows items are still within Highshore Road after 6 weeks!

Our Postie has enquired about them but they cannot be found.

Problem has arisen, I believe, because the Posties are no longer able to use trolleys. The carry only what they can in thir shouder bags. Parcels take up too much space and weigh more than letters so parcels get left behind. And then, who knows what happens to them!

I spoke to a Postie doing a round in SE21 ( he operates out of Aleyn Park Rd) and he said everyone was aware that Highshore Road was an unmitigated disaster.

[singalto]

According to the manager, Craig Wallace, the posties aren?t using trolleys so operate out of vans. He clearly has no idea that many posties do indeed use trolleys.

[solar]

The trolleys are being used by agency staff who are delivering mail which the regulars are unable to manage. The regular posties now work in pairs doing two rounds together in a shared van.

[nina_maniana]

I just find it crazy the police won?t investigate. It?s surely just one or a few people who could easily be caught

[singalto]

At the meeting, Craig Wallace said that every sorting office in the country had heard of the Sylvester road sorting office because they always needed extra staff. According to him, it?s the only one in the country with those problems which is why he decided to close it a month after arriving there!!

[Sue]

singalto Wrote:

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> At the meeting, Craig Wallace said that every

> sorting office in the country had heard of the

> Sylvester road sorting office because they always

> needed extra staff. According to him, it?s the

> only one in the country with those problems which

> is why he decided to close it a month after

> arriving there!!

The decision surely can't have been taken at his level.

[prisilla]

Just called Royal Mail to complain about a package that was to be delivered 2 days ago. The lady told me its not deemed lost until the 3rd December. Appalling service! It was a gift, now I have to go and replace it for today.Not happy!!

[singalto]

Sue, hegave the impression that he is ?very important.? 😃

[Sue]

singalto Wrote:

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> Sue, hegave the impression that he is ?very

> important.? 😃

:))

Somebody running a delivery office would surely not be taking that kind of decision!

[JW]

I?ve submitted an online complaint because I?ve had a lot of post go missing. Most recently I?ve received a final warning for an unpaid utility bill from my old supplier. Not good. If we all submit complaints something might change, no?

[se22cat]

Our postie said last week that there were still piles of undelivered mail left over from the Silvester Road sorting office in their backlog and that regular posties were, against their employment agreements (due to incline, physical ability to be capable/not capable of doing certain routes) being sent on routes other than their regular ones instead of these being covered by the agency staff. He also mentioned that they were all getting a bad name now as the Peckham sorting office had a bad rep as everyone knew that organised fraud went on in there, but the Police had never done anything about it in years and a lot of people had their hands dirty.

I waited outside for almost an hour in the freezing cold last Saturday, with the queue backing up down the road in front of the Peckham sorting office and the lady who retrieved my wife's parcel was charming and very helpful, despite it almost being closing time by the time I got seen and there being an angry mob outside. Nothing was missing in the parcel either.

[gsweet87]

We had a huge bundle delivered last week, some things I'd been waiting weeks for.

[pecksniff]

Have Royal Mail indicated what is going to happen to the backlog of undelivered post ? Have a new Postie / van driver and tend to see them delivering post daily . Have started using post office in Camberwell for sending letters etc albeit less convenient but uses different sorting office.

[Sue]

pecksniff Wrote:

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> Have Royal Mail indicated what is going to happen

> to the backlog of undelivered post ? Have a new

> Postie / van driver and tend to see them

> delivering post daily . Have started using post

> office in Camberwell for sending letters etc

> albeit less convenient but uses different sorting

> office.

The Peckham office is for incoming items to be delivered in the area only, isn't it?